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1. I forgot my username / password

Did you forget your username or password?

To reset your password, log in to  secretsmeeting.com, click on the link Forgot your username or password? and follow the instructions you will find on the screen. Enter your e-mail address to receive the new password on your account.

2. My userrname / password is invalid

My login email / password is not working

If you have received a message from the system on your screen telling you that your email or password is invalid, check if:

· You are using characters lowercase or uppercase exactly as entered where necessaryYou
have not left spaces at the beginning or end of your email address or password
· You have confirmed your email address via the activation link sent to you by email.
· If you are still having difficulties contact Customer Service by entering your email address


3. How can I change my email address?

How do I change my email address?

You can change your email address at any time by going to the My Profile >> My Account page. We will send you an email in your mailbox to confirm your email address. Go to your external mailbox. Log into the site using your new login details to make the changes take effect. We remind you that we will not directly provide your email to other users, all communications you will receive will arrive through the site.

4. How can I delete my profile?

How do i delete my profile?

If you decide to leave  https://secretsmeeting.com/ and delete your profile because you have found your soul mate or you want to take a break, just log into your account and go to My Profile >> My Account page and click on the 'Cancel Account' button. We would love to receive feedback so that we can improve our service.

5. How can I contact Customer Service?

Write to Support

If you have any questions or need help please leave a message at  customers@secretsmeeting.com  and our support will get back to you shortly.
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